Dec. 30, 2024

Ep14 The Belief and Confidence Flywheel

"If you don't believe in what you're selling, your prospects won't either."

In this straight-talking episode of Sales Assassins, hosts Joe Blackburn and Jason Croft break down the real foundation of sales success - authentic belief in what you offer.

Key Topics:

• Why belief must come before confidence

• The importance of being your own best client

• How professional integrity builds lasting confidence

• When walking away from deals actually makes you stronger

• Real examples from decades of sales experience

Joe shares a bold story about standing up to a challenger in front of 50 people at a country club seminar, showing how genuine conviction can transform client interactions.

Jason and Joe also discuss:

- The danger of misalignment between what you believe and what you sell

- Why technical knowledge alone isn't enough

- How to maintain confidence as a new professional

- The critical difference between confidence and arrogance

Perfect for sales professionals, entrepreneurs, and anyone looking to build genuine confidence in their business offerings.

Listen now to gain practical insights on building belief-based confidence that clients can feel.

Joe Blackburn  0:00  
The most important thing is, do you believe in what you're doing? Do you believe what you're providing is the best thing for this person? And that conviction should be felt by them, that even though you might be young, you might be inexperienced, I don't care what it is, if you believe it, I'm more likely to believe it, and if you don't believe it, I certainly am not gonna believe it.

Jason Croft  0:19  
Welcome to sales assassins, the podcast that unveils the lost art of word of mouth marketing for professionals just like you, we cover everything from building relationships and nurturing connections to overcoming the challenges of modern marketing. You'll learn how to stand out in a crowded market charge confidently for your services and create an army of people recommending you without hesitation. Now let's dive in and make you deadly effective at sales. Welcome to sales, assassins, Joe, it is confidence building time. Oh boy. Your job to motivate everybody. Makes me tight. It's on your shoulders to change their lives today. And yeah, 15 minutes, I gotta go. Okay, go, Yeah, we were, we were we were talking through what something that's been coming up, just more and more. This is this idea of belief and confidence. And I think it is a back and forth, right? Like, it's some level, at the very beginning, when your entrepreneurial journey of whatever you've got, you've gotta, there's gotta be a little bit of, I don't know, like, Yeah, let's give it a shot. I think I can do it, you know? Like, there has to be that to get that flywheel going to then get results, and then go talk to me about what's been coming up and your thoughts around that.

Joe Blackburn  1:46  
Well, the thing that is, and it's been just the past couple weeks, and last week, in one of our assassin calls, they talked about confidence and building confidence. And I, I think you can build confidence, but you have to believe first. So it's, it's the belief, and I say it you should start believing you are the best and only option. So I'm the best and I'm the only and that's not being arrogant, like I'm better than everybody. It's that I'm gonna do the work and commit and do what's right for people every time. So what I'm going to do is what's going to be best for them. So that makes what I do the best, and it's the only option to get you where you really want to go. That's a strong belief,

Jason Croft  2:32  
yeah, and that that I know that the I have a unique combination of certain things, including that work ethic, and including that that I know because I've talked to my, you know, looked at my competitors, I've done this, I've done all that. I know what I can do. You can't get this anywhere else. I think that's strong

Joe Blackburn  2:56  
well, and I think that is felt. And you know, if it's day one, you may not be as strong in your belief, but, and I can use any example of professions if you know, if, if you're an advisor, if you're an insurance agent, if you're a real estate agent, if you're a lawyer, if you're a CPA, the person sitting across from you knows about point 1% about what you're talking about, you know, if you're in those fields, or if you're professional, or if you're in trades, or whatever it is, and even, and you know the skill, like we talked about hygiene, if I know the skill at that point, I'm light years ahead of everyone else that I would encounter. Now that doesn't mean they don't think they know more than you I've met a lot of those people, you know, they're an armchair advisor or trader, and I'm not vilifying them. That's they can have confidence too. It's just, I think that especially in the maybe in the younger years, you think that people know more than you do, and so it hurts your confidence. And that's not accurate. You know, we would, when we had new advisors get their series seven. Well, okay, now you know, 99% more than everybody on the planet. There's only 230,000 out of 300 million in the United States that have what you have. So that's a good starting point, but it's more. That's kind of the technical side of it. I I look at it is, if you are convicted in what you are providing that should be felt. So it came up, and we were talking more about, like, sales process and closing and all the, I don't know, cool taglines online or whatever. And people think that, you know, if I say some magic incantation, or if I, you know, do these sales things, and those are nor I mean, you need to be able to run a sales meeting. I'm not saying that. It's just the most important thing is, do you believe in what you're doing? Do you believe what you're providing is the best thing for this person? And that conviction should be felt by them, that even though you might be young, you might be inexperienced, I don't care what it is. Because if you believe it, I'm more likely to believe it, and if you don't believe it, I certainly am not going to believe it. So that's, that's where. And you know, in Assassins, we've got a wide range of people. We got people that are 22 and people that are 52 so that it can waver. I mean, it's not, you know, always set in stone, but it's just that, you know, when I look at it, it's like, if I'm the best and only solution, because I know I'm gonna do everything I can to help this person, and I know what I do gets the result. And whatever my unique mechanism, whether it's me, or a combination of my platform, or whatever it is, is the best way for them to get it that should start to build the first steps of confidence, then you have to go out and start executing on that and then delivering the results. So the confidence builds on reps, but it's the belief in the beginning that, hey, I chose this, I'm passionate about it, and I'm thinking about the other person. Lack of confidence comes from when I'm thinking about me. You know, how am I looking? What do I sound like? And yes, you need to, we talk hygiene. So it's a what is that a paradox? You have to have those things, but focus on the other person and what I see a lot. And we may have discussed this, I can't keep track everything we talk about I'm getting old. That's our new running theme, by the way, my oldness. We were talking about, how neither of us sleep very well anymore, because we're just old. But anyway, you know, if I'm if I'm giving them my best, and that's, you know what I'm putting out there, how could you not believe it? And when you don't believe that, what I see is, I'm going to give you a couple options. I'm going to, you know, it's that old, tell them what they need someone, what they want? Mentality, I say that all the time because I that was thrust upon me when I started in financial services. You know, you mean, make sale today. So if I tell you what I believe, but I give you something I don't believe in that affects my confidence. You know, if I if I say, Okay, this is what I believe you should do. Well, I don't want to do that. I want to do this. And I say, okay, yeah. And I, you know, sign you up. Well, what did I just do to myself? I've taken what I believed and threw that out the window. I'm just now, I'm trying to make a sale, and if you keep doing that, then you won't have any confidence.

Jason Croft  7:18  
Yeah, that misalignment right there, like, that's where you it doesn't happen all. You don't go off a cliff, but you go increment by increment. And because, if you do it once, and it's fine, you talk yourself in Oh, yeah, justify it. We'll do it again and again and Yeah. Then the whole reason we're talking about this is, is because of that energy, what is felt from that other person when you're having that conversation about what you do. That's why we're talking about this. Because you mentioned it, that belief in what you offer and how you can help somebody that comes through no matter what words you're using, and if, if that goes away, you got nothing right

Joe Blackburn  8:03  
so, and I would say you'll get more confidence from walking away from something than you will from closing someone. I mean, think if I have the integrity to say that's not right for you, it's going to end poorly. It's not what you should be doing. I can't do that. That's in tech. You know. That's your integrity, professional integrity, and you walk away from that, you'll feel way more confident than if you walk away saying that ain't gonna work out. You know, I'm I hope, you know, hope this works, because it's what you wanted. And by the way, in in professional sales, so any of those trades, or, you know, professions I talked about, if it goes south, they're not gonna say, Oh, I remember you told me that that wasn't gonna work. That's not That's not how that ends. It ends. And why did you let me do this? This was on you, you know, so maintaining that integrity is gonna build your confidence more than anything. I mean, even, you know, it's kind of a weird thought, but I'll put it out there. Sometimes you should fire a client. I mean that if you want to start building your self confidence is, you know, stand for what you stand for. And if someone doesn't align with that, like in pillars, if they don't listen, why keep them? Because that's like a I mean, bolts been fired out of that, and it's just a matter of time. So if you keep someone around that doesn't listen to you at some point that's going to come back to get you, and not in a good way. And it also like, you know, it you're telling yourself, I, I don't have the courage to do that. I don't have the courage to stand my ground. And I, I think there's a, you know, it's, it's okay to have a little swagger. I mean, you know, again, there's a difference between being an arrogant asshole and having a little swagger like you should you should give an air of like I know what I'm doing and I'm here to help people, and if you want my help, I'll help you all day long, if you don't go find someone else, I stood up. I was young. I did this. We were in. A at a country club back in Illinois, and we had like 50 people in the room. We had a we were doing a seminar. We used to do seminars every month. They were pretty cool. It was at the country club. So I liked it. And, you know, a lady, a lady kind of challenged me and and standing in front of group, and always be mine. Know any of them? I said, I can introduce you to a lot less successful advisors, if you'd like. And my partner was standing by me, and our wholesaler fell down. But it it changed, like immediately, like it changed the dynamic of the conversation. She stopped, and it's like, Hey, I believe in what I'm saying. And I, you know, I know this is hard to believe you can be wrong. You know, part of building confidence is admitting when you're wrong and just say, Hey, I made a mistake and I'll fix it and I wasn't right about that. That builds confidence too. You. You know, people who are never wrong are suspect to me because I've never met anyone who's never been wrong, but like that, I think, for our assassins, just getting the the mindset that I'm going to do my best for you that makes what I'm doing the best is what they should be targeting, because that conviction will go a long way. And it's not like they're going to unless they are, they're not going to deceive someone. So if you're honest and you have integrity and you do what you say, that's all you need to get started with building self confidence. I mean, that's, that's really the launching pad,

Jason Croft  11:23  
yeah. And again, it, it's important for you to keep going, to get you through the day, to build your business. But again, looking, look at the other person, it's important for you to build self confidence, so that you can help more people, right? Because then they can see it in you, that you know what you're talking about. You believe in it. You're gonna get through this together, right or wrong. You know, you know. Again, back to I'm the best in this, because I know I'm gonna do whatever it takes. I've done it before. I'll do it again. And who we're gonna get this figured out,

Joe Blackburn  12:05  
and I'll adjust. And the other, you know, the other thing we talk about, and this is probably more prevalent than you think, is Be your own client. You know, if you're not, I mean, I ran into some people, and it's been recently where, you know, whether it's an insurance or advisory or whatever it is, they're they're not their own client. They so how could I expect you to do it if I don't do it? You know, that's a and, you know, if you ever got called on a carpenter by a client on that, that would be pretty embarrassing, like, you don't put your money here, you don't have your insurance here, you didn't use a realtor. I mean, that's something that, hey, I know this because I do it. It's part of my life. Like, I have a saying I don't talk about stuff I don't do. I just, I think that's dangerous. I mean, you could give some philosophy, but I'm saying, like, I wouldn't go out there and try to do something that I haven't done or that I'm not doing, because it hurts credibility. And then you're you want to get shook on confidence. That's a big one. So you could start by being your own best client, and that will help you and and you'll see what it's like. It gives you more not so it's a lot of things. You see how the end, how it works. We have a an one of and she's in in one of our immersions, she has a new employee. And we were talking the other day, and I was like, well, she doesn't have her insurance here yet. I'm like, Okay, well, she's sitting out front, and every person that walks through here interacts with her and talks to her, and she has no idea what it's like to be a client here. I'd get that rectified real quick so that she can a empathize. And we say empathy moves money faster than anything. I get you and I can help you, but if you have no, you know, track record there, that's pretty tough. That's a tough one to be like, ah, tough break. I got mine over here. It's great, by the way. You wanna try

Jason Croft  13:51  
it exactly. And that's again, it goes back to that feeds right back into the confidence belief, even if, whatever circumstance there is around that that comes out, even if they never say, Oh, do you have your insurance here? Even if they never say it, there's a little bit again, it's back to that energy every time you're sitting there going, Hey, you should do this with your money, or you should do this with, you know, whatever it is then, and you're not doing that, right? That little a little bit's trickling out that, that you don't believe it, you're leaking. Yeah, exactly. You gotta leak. You might want to, you know, it's coming out the ears a little bit, but, yeah,

Joe Blackburn  14:34  
it's, I didn't when I was a director. Sometimes we have, you know, advisors that want to open an outside account. I'm like, why not here? This is what you do. So it's and again, I sometimes come off as judgey. I'm just saying if you, if you want to be convicted and start with belief, do it yourself and then give the best option and believe that it's the only that's where I'm going with that.

Jason Croft  14:59  
Yeah. And the reason for all of it is it's just going to help you. It's going to help your client. Think that's fantastic. So awesome. Let's wrap it up there. And I think you've done it. You did

Joe Blackburn  15:12  
I did 

Joe Blackburn  15:12  
it again, absolutely. 

Jason Croft  15:14  
All right, we'll see you all, next time.

Jason Croft  15:19  
In a sea of endless digital noise, your ability to connect and generate authentic word of mouth is your deadliest weapon. Whether you're just starting out or you're looking to break through to the next level, the principles we discuss here are your blueprint for success. It's all about being the most trusted and valued in your network to maximize what you've learned today. Visit join sales assassins.com to see how you can become a true sales assassin in your industry. Until next time, keep sharpening your skills, expanding your network, and remember in the world of sales, the true assassins strike silently but effectively by doing what nobody sees coming, building genuine connections and powerful relationships. Stay deadly, stay authentic, and we'll see you on the next episode of sales assassins.

Speaker 2  16:14  
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